Frequently Asked Questions

---

Q: Do I have to make reservations to bounce?

• No. Our Open Bounce Hours are open for anyone to bounce. No reservations needed. 

Q: Can I drop my child off?

• No. Children under 18 years of age are required to have a Responsible Adult (Age 18+) accompany them. 

Q: What ages can bounce?

• Our bounce arena is geared toward ages 2 to 10 years old, but all ages are welcome to bounce. Parents and adults can bounce too with a paid admission. 

Q: Do parents have to pay if they are not bouncing?

• Parents/Guardians/Caregivers are free for supervision purposes. They are welcome to hang out on the bounce floor with the children. If supervisors would like to bounce on the equipment, we ask that they pay for an admission.

Q: What should we wear?

• We suggest comfortable athletic type clothing. Socks are required for all bouncers. Long sleeve shirts and cotton or nylon pants are recommended since they make for faster sliding and prevent friction burns.

Q: How will the inflatables be cleaned/sanitized?

• We follow the Minnesota Department of Health Indoor Play Area and Sanitation Guidelines (http://www.health.state.mn.us/divs/eh/fpls/indoorplay/indoorplayms.html) We clean our inflatables regularly. We want to keep our facility as healthy as possible, so we ask parents to keep sick kids home to stop the spread of germs. 

Q: What are the black little pellets that get stuck to my child's socks?

• We are lucky to have AstroTurf surface in our bounce arena. This creates a park-like play space, is less slippery to run on and is much safer for children to play on then hard surfaces. The only downfall to AstroTurf is the small rubber pellets that are used as the filler to give the turf its texture and softness. These pellets can end up in the inflatables and stuck to kids socks. We have had then tested by the Health Department and they are ruled SAFE and NON TOXIC for children to play on.

Q: Am I allowed to bring in outside food or drink?

• No. We do not allow outside food or drink to be brought in. We have a snack/concession area that has snacks and drinks for purchase. We keep the food at our facility to a minimum to limit the mess and keep the inflatables cleaner. The only acceptations are water bottles or  outside cake or cupcakes may be brought in with a SCHEDULED PRIVATE PARTY. 

Q: Are Socks required?

• Yes. Socks are REQUIRED for all bouncers. We have socks for purchase at the front desk if you forget. Supervisors are not required to remove shoes if not bouncing. 

Q: Do I have to sign a waiver?

• Yes. All bounce participants must have a waiver signed by a caregiver (Age 18+). 

Q: How much advance notice do I need to schedule a party?

• We recommend making a reservation 3 - 6 weeks in advance. You can schedule a party as little as 24 hours notice if there are party times available. 

Q: Do you require a deposit to reserve a party time?

• Yes. A $50 Non Refundable Deposit is required to hold your scheduled party time and will be credited toward you party cost.

Q:What happens if I have to reschedule or cancel a party?

• If you need to reschedule a party, you can move it to a different available party slot at no additional charge. If you need to cancel a party all together, your $50 deposit will be given back to you in the form of a Bounce World gift card. 

Q: Can I bring my own balloons, decorations or goodie bags?

• Yes. We can decorate the room for you with our Themed Party Package or you are welcome to bring in your own decorations, but cannot guarantee that you can get into your party room early to decorate.

Q: Can I bring in my own food and beverages for a party?

• No. We only allow outside cake or cupcakes to be brought in with a reserved private party. We have a variety of drinks we can add on to your party and we can provide pizza for your party as well. 

Q: How many people does a large pizza serve?

• A large pizza has 8 slices. It all depends on age and appetite, but we find that a large pizza will serve about 6 children (1-2 slices each) or 3  adults (2 - 3 slices each).